Terms of Service
Last updated: August 2026
About these terms
These terms govern your use of arcticmile.com, operated by ArcticMile. By using the website or submitting a request, you agree to them.
Our services
The website allows commercial customers to request refrigerated delivery and temperature-controlled transportation services. Submitting a request does not create a contract: services, pricing, and timing are confirmed by our team before any engagement.
Dispatch commitment
References to "dispatch within 1 hour" describe the availability of a refrigerated vehicle for dispatch after order confirmation in Miami-Dade County. They are a dispatch commitment, not a guaranteed delivery or arrival time. Delivery times depend on route, traffic, pickup and delivery conditions, and shipment characteristics.
Quotes
Quotes provided through or following the website are estimates unless expressly confirmed in writing, and may change based on final shipment details.
Acceptable use
You agree not to misuse the website, submit false or misleading requests, or interfere with its operation.
Intellectual property
The website, its content, brand, and design are owned by ArcticMile and may not be copied or used without permission.
Disclaimer
The website is provided "as is". To the fullest extent permitted by law, we disclaim warranties of any kind regarding the website, and we are not liable for indirect or consequential damages arising from its use.
Governing law
These terms are governed by the laws of the State of Florida, without regard to conflict-of-law rules.
Changes
We may update these terms; continued use of the website after changes means you accept the updated terms.
Contact
Questions about these terms? Contact us through the quote form on this website.